Contact Us

If you need further information on any of our items, please contact us via e-mail: Style@UBNYC.com.

We look forward to answering your questions and providing you with the best customer service possible.

Here are answers to some commonly asked questions...

Sale Merchandise

Our Private Sales are by invitation only. If you would like to be included on our mailing list in order to attend, please forward your e-mail and address information to: PS@UBNYC.com

Consignment

Think you might have some items that would enhance our collection or a collection you have inherited, but isn't the right size of style?

Then contact us regarding consignment. Just send an e-mail to Consignment@UBNYC.com and include as many details as you can regarding the age, style, make and condition of the items you'd like to consign.

Shipping

Items must be shipped to a confirmed address. Our standard shipping is Priority Mail via USPS, insurance is included.

Express Mail next day delivery is also an option, but requires an additional fee.

Overseas packages are sent via Global Express Mail. However, International buyers should inquire directly about fees prior to making a purchase as rates differ from country to country. GlobalRates@UBNYC.com

Returns

Due to the often delicate nature of Vintage items, we do not accept returns, unless the item has been grossly misrepresented. (All items are described to the best of our abilities.) We do not accept returns on the basis of size or color so please ask any questions prior to making your purchase via Info@UBNYC.com .

We do our best to respond within 24 hours.

Payment is due at the time of purchase and accepted via Visa, MasterCard, Discover, Amex or Papal.

Fashion Events we participate in :

- The Manhattan Vintage Clothing Show in New York City. Please visit their website for further details and coupons for discounted admission coupons: http://www.manhattanvintage.com/.